Your Local Trade Copier, FxMagnetic, Trader On Chart, or Equity Sentry EA must connect to our licensing server at www.ea-coder.com to verify your license key.
If this connection fails, the app cannot start.

Below are the most common reasons and how to fix them.

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1. First Quick Test – Can You Open Our Website?

Before anything else:

👉 Open a browser on the same computer and visit:
https://www.ea-coder.com

• If the website does NOT open → something on the computer or network is blocking connections to US-based websites.
• If the website opens normally → the problem is on your computer’s settings.

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Fix #1 — Enable TLS 1.2 Support (Required)

Our licensing server requires TLS 1.2.
If it’s disabled, your app cannot connect.

Follow these steps:

Steps

1. Open Control Panel → Internet Options
2. Go to the Advanced tab
3. Scroll down and check “Use TLS 1.2”
4. Click OK. (You might need to restart your computer, but in most cases it works right away).

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Fix #2 — Change “Automatically Detect Settings”

Some computers must have this option checked, others must have it unchecked.
If it’s wrong for your computer, it blocks outgoing connections.

Steps

1. Click the Start Menu
2. Search for Internet Options
3. Go to the Connections tab
4. Click LAN Settings
5. Change the checkbox:
   • If it is checked, UNCHECK it
   • If it is unchecked, CHECK it
6. Click OK

Restart the app and test again.

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Fix #3 — Firewall Blocking Internet Connections

Windows Firewall or a corporate firewall may block access.

What to do:

• Allow the app through Windows Firewall
• If you are on an office or shared network, ask your administrator to allow outgoing HTTPS traffic to:
  www.ea-coder.com (port 443)

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Fix #4 — Antivirus or “Internet Security” Software Blocking the App

Some security tools block apps from making any external connection:

Examples:

• Avast
• BitDefender
• Kaspersky
• Norton
• ESET
• McAfee

What to do:

1. Open your antivirus
2. Find Web Protection, Real-time protection, or Firewall
3. Add Metatrader applications to the Allowed / Trusted list
4. Restart the computer

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Fix #5 — VPN or Proxy Interference

A VPN or proxy may route traffic through a country that blocks certain connections.

Try:

• Turn OFF your VPN
• Turn OFF any Proxy setting
• Or switch servers (USA/Europe usually works best)

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Fix #6 — Windows Time & Date Are Wrong

This is rare but important.
If your PC clock is wrong by several minutes, SSL certificates fail and block secure connections.

Fix:

• Right-click your clock → Adjust date & time
• Enable Set time automatically
• Enable Set time zone automatically

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Fix #7 — Damaged Windows Networking Stack

Sometimes Windows networking components get corrupted.

Try (for advanced users):

Open Command Prompt as Administrator and run these:

netsh winsock reset
netsh int ip reset
ipconfig /flushdns

Restart the computer.

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Fix #8 — Company or Country-Level Restrictions

Some office networks or some countries block:

• US-based servers
• Certain SSL connections
• Certain hosting providers

If you suspect this:

• Test on a mobile hotspot
• Test on a different WiFi network
• Test with a phone tethered via USB

If it works on hotspot → the problem is definitely your network provider.

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If nothing works

Contact our support team and tell them about the problem you are having. They will ask for:

• Screenshot of the error
• Windows version
• Whether the website www.ea-coder.com loads
• Whether TLS 1.2 is enabled
• Whether the app works on another network (mobile hotspot test)

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Conclusion

Most problems come from:
✔ TLS 1.2 disabled
✔ Wrong LAN auto-detect setting
✔ Antivirus/firewall blocking
✔ VPN/proxy interference

This tutorial covers all known cases and should fix the issue in 95% of situations.