How to cancel the subscription on ClickBank

In this short tutorial, I explain how to cancel the subscription on ClickBank.

Open ClickBank Help Portal

Navigate to the website address https://www.clkbank.com/ in your web-browser.

Click on the “Look Up Your Order” button.

Fill in the purchase information

1) Enter your email address.

2) Then, enter ONE of the following:

• Order Number (Receipt number)
• Last 4 of payment method
• ZIP

Click on “Go!” button.

P.S. In this example I enter order number which is usually your software license key as well.  ClickBank always sends your order (receipt) number by email right after the purchase or after each subscription payment.

Open Order Details page

In the Purchase History page, you’ll see a list of your recent purchases and transactions. In the “Order Info” section at the top identify the order you want to get the invoice for and then click on “Order Details, Tech Support & Refunds” button.

Click the “Get Support” button

 

Select cancellation reason

Select the “Cancellation Request” box and then select a reason.

If none of the reasons apply to you then simply choose “Other” and type “Do not need any more” in the “Additional Comments” field.

Click the “Send” button to submit the cancellation request.

Cancellation requests are usually processed within 2 business days by ClickBank staff.

After the subscription is canceled, you should receive a confirmation email, and you won’t be charged anymore.

The service should work until the date paid.